Last updated: 6 September 2026
How and when Khareedo delivers, what it costs, and what to do if something goes wrong. Questions we have not answered here? Call 0311 0963495 or email info@khareedoo.pk.
Where we deliver
We deliver across Pakistan — all major cities and most towns our courier partners reach, over 500 destinations in total. We do not ship outside Pakistan at the moment.
If your area is not covered, our team will contact you before the order is dispatched and refund any payment already made.
Delivery charges
- Rs 99 flat anywhere in Pakistan, whatever the size of the order.
- Free delivery on orders of Rs 2,000 and above.
The exact charge is shown at checkout before you confirm, and again on your order confirmation.
Dispatch and delivery times
Orders are picked and handed to the courier within 24 hours of confirmation. Delivery normally takes 3 to 5 working days from dispatch.
Orders placed on a Sunday or a public holiday are processed the next working day. Delivery estimates are exactly that — estimates, not guarantees. Weather, public holidays, political situations and courier backlogs can add time, and remote areas usually take a day or two longer than city addresses.
For bank, JazzCash or Easypaisa orders, the clock starts when your payment is confirmed, not when the order is placed.
Tracking your order
You will get your order number by email as soon as the order is confirmed, and tracking details once the parcel is with the courier. Enter the order number and your billing email on our Orders page to see where it is. Signed-in customers can see everything in their account.
Receiving your order
Please make sure the phone number on the order is switched on — couriers call before delivering, and orders they cannot confirm are often returned.
For cash on delivery, have the exact amount ready for the rider. You are welcome to check the parcel is the right item and undamaged before paying.
If nobody is available, the courier will normally try again the next working day. After repeated failed attempts the parcel is returned to us and the order is cancelled. On a prepaid order we refund the item value; the delivery charge on a returned undelivered parcel is not refunded.
Damaged, missing or wrong items
Tell us within 48 hours of delivery if your parcel arrives damaged, incomplete or containing the wrong item. Email info@khareedoo.pk or call 0311 0963495 with your order number and a photo of the parcel and its contents, and we will arrange a replacement or a refund at no cost to you.
Claims raised after 48 hours are harder for us to take up with the courier, so please check your parcel promptly.
Split deliveries
Orders containing items from different sellers may arrive in more than one parcel, on different days. You are only charged delivery once.
Returns
Returns and refunds are covered in our Terms & Conditions — most items can be returned within 7 days of delivery in their original condition and packaging.
Contact
Khareedo
Phone: 0311 0963495
Email: info@khareedoo.pk